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GullyBite

Your F&B
Concierge.

City Captain takes care of what you want to do around food. Restaurant OS helps F&B businesses make it happen.

City Captain is in preview. Join the waitlist for launch updates.

Join the City Captain waitlist →Explore Restaurant OS →
  • For people: on WhatsApp, free
  • For businesses: sell direct, serve better

Example conversation · illustrative availability and prices

One concierge.
Two sides of F&B.

City CaptainAI concierge on WhatsApp
For people.

Discover, plan, book, order and experience everything food-related in your city.

DiscoverExperiencePlanBookOrderManage
Explore City Captain →
Restaurant OSRuns the business
For F&B businesses.

Take WhatsApp orders, manage customer relationships and run daily operations. Subscriptions, reservations, waitlists and events are available when enabled for your outlet.

Sell directSubscriptionsReservationsWaitlistEventsGuestsOperations
Explore Restaurant OS →
  1. You
  2. City Captain
  3. Book / order / experience
  4. Restaurant
  5. Restaurant OS
City Captain

Tell it what
you’re looking for.

Six example requests. These illustrations show the intended experience; available actions depend on the restaurant and the pilot.

City Captain · Plan
done
I’m visiting Hyderabad this weekend. Friday somewhere intimate, Saturday afternoon a tasting, Saturday evening something interesting around food.
Here’s a possible weekend to explore:
FridayDinner · an intimate table for twoIdea
SaturdayTasting · Irani chai & OsmaniaIdea
SaturdayF&B event · Old City food walkIdea
Choose one and we can check the current listing. Booking depends on the venue’s support.

Example conversations · no live searches, orders or bookings

From request to action

A concierge doesn’t just recommend.
It acts.

An example journey from a request to a confirmation, where booking is supported. Click any step.

City CaptainStep 8 of 8
Wait for confirmation.
→Booked only when the provider confirms
·For changes, contact the restaurant or host
Coffee TastingConfirmation required
Example listing · Confirm time, seats and price

Illustrative walkthrough · no payment or reservation is made here

The F&B universe

The city is more
than restaurants.

Places, people, experiences and the actions that connect them — City Captain sits in the middle. Hover or tap a node.

Tap a node
Experiences
Supper club
Explore listings · confirm details with the host
Join the City Captain waitlist →
  • Example experiences · illustrative seats and prices
  • Places
  • People & experiences
  • Actions — book, order, queue, subscribe
Restaurant OS

And when you find what you want…
Restaurant OS makes it happen.

  1. Customer
  2. City Captain
  3. Order / book / experience
  4. Restaurant OS
  5. Kitchen · table · customer
Direct orderingOwn the order. Own the relationship.Take orders through your restaurant’s connected WhatsApp number and manage them in one place.Pre-order · plannedA future way to plan ahead.Pre-orders are not generally available. Ask about current availability in your demo.SubscriptionsTurn customers into regulars.Set up meal plans and manage enrolments when subscriptions are enabled for your outlet.ReservationsMake every table count.Manage bookings and the floor when reservations are enabled for your outlet.WaitlistKeep the waiting list organised.Manage waiting guests and notify eligible WhatsApp joiners when a table is ready, with the waitlist module enabled.EventsMake room for an experience.Manage ticketed events and bookings when events are enabled for your outlet.GuestsKnow your guests.Orders, visits, events and subscriptions in one profile.OperationsKeep the day’s work connected.Orders, staff access, inventory, payments and analytics, with modules enabled per outlet.
Explore Restaurant OS →
The connection

One customer journey.
One connected system.

An illustration of how discovery can connect to an order, booking or event. Supported actions depend on the restaurant, its enabled modules and City Captain availability.

  1. City Captain
  2. Customer intent
  3. OrderBookEvent
  4. Restaurant OS
  5. ServeManageEngage
  6. Customer data
  7. Intelligence

City Captain creates the demand.
Restaurant OS makes it happen.

Payout X-Ray · free tool

Where does your delivery-app money go?

Upload a Swiggy or Zomato payout report and see your commission, deductions, payout timing and discounts, worked out from the report itself.

Open Payout X-Ray
GullyBite Pulse · free scan

How does your restaurant show up online?

Search your restaurant. In about fifteen seconds we check five things your customers and Google see: your listing, your website, whether people can order from you directly, the competition around you, and whether search and AI assistants can read you. Free, no signup.

For people

What are you
looking for?

Join the City Captain waitlist →
Join the City Captain waitlist →
Run an F&B business?

Book a demo of Restaurant OS.

Walk through orders, customer records and daily operations. We’ll confirm the modules and setup that fit your restaurant before the call.

Tell us who you are and where to reach you. We'll follow up by email to arrange the walkthrough.

Add details for your demo (optional)
We'll only use these details to arrange your demo.